TACOINCIDENCE TACO STOP 16
I met up with Kory Stevens on Taco Tuesday at Oteo in Provo Utah. He’s an Entrepreneur, Founder, and CEO of the company Taft. He has been extremely successful in creating relationships with customers… I wanted to learn why he believes in the power of culture, brand experience, and human connection, what he does to create it, and how it’s helped him thrive. All…over tacos. It really doesn’t get much better than this!
EPISODE NOTES
“The Soul of Taft” with Kory Stevens
Secret #1: Have customers be a part of the mission.
Secret #2: Create engagement to establish customer loyalty.
Secret #3: Go the extra mile, and know customers personally
Secret #4: Encourage employees to develop relationships
Secret #5: Train and appreciate your customer success team.
Secret #6: Treat people like they’re in a dire emergency.
Secret #7: Humans are more important than products.
Secret #8: Be real and vulnerable with your team.
Secret #9: Have a mission beyond selling products.
Secret #10: Have a great product, excellent service, and a lot of patience
Secret #11: Differentiate with your agility, flexibility, and execution.
Secret #12: Do what others aren’t willing to do
Secret #13: Serve the customer first
Secret #14: Personalize a customer’s first experience
YOUR INPUT, FEEDBACK & IDEAS
Thanks so much for watching this episode of Tacoincidence! I’d love to hear your feedback and ideas so drop a COMMENT below, hit me up on Instagram, email, phone or …over tacos. Make sure to SUBSCRIBE to this channel so you’ll be the first to know when the new episodes are released (basically your Taco Tuesday alarm clock).
ABOUT TACOINCIDENCE
Scott Porter
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